CUSTOMER SHIPPING INFORMATION
UNITED STATES CUSTOMER SHIPPING INFORMATION
Due to variations in item size and weight, shipping costs are calculated individually. We typically mail flat rate, which may result in minor shipping overages. However, be assured that we will always pack our orders in the most reasonable and least expensive way possible. We charge a $3.00 processing & handling fee per package. Processing & handling charges pay for payment processing, tissue paper, padding, labels, and other packaging supplies. Packages valued over $90 will require additional insurance and signature confirmation. You may waive this fee and request for it to be refunded to you. However, if you choose to have this fee waived you must also accept full responsibility for any detrimental incidences that happen to your package while in transit. We will not refund or replace your purchase.
Please understand that we are a very small business and cannot be held responsible for packages that are shown delivered but go missing. This is a rule to protect our business from liability. Production of hand-crafted products at our level of small business is extremely costly and labor intensive. That said, we will do everything in our power to work on your behalf with the USPS to resolve any issues that may arise.
USPS Priority Mail is a trackable service. We will not be able to refund or replace your purchase. If the tracking shows your package delivered and you claim you did not receive your package, we are not able to file a claim with the USPS. If this is of concern, please contact us and we will ensure your package will only be delivered with signature confirmation. This may require an additional payment.
Orders $0.00 - $50.00: $9.80 Priority Padded Envelope (includes $3.00 processing & handling fee)
Single Gift Boxes or Orders $50.01 - $75.00: $12.70 Regional Rate A Box (includes $3.00 processing & handling fee)
Orders $75.01 - $90.00: $14.95 Medium Flat Rate Box (includes $3.00 processing & handling fee)
Orders $90.01 - and up: $24.08 Large Flat Rate Box with Insurance and Signature Confirmation (includes $3.00 processing & handling fee)